FAQ
Registration & Payment
Q: When does registration for SMU Gravical 2020 close?
A: SMU Gravical 2020 will close registrations on 23 December 2019 2330hrs or when all available slots are fully filled, whichever is earlier.
Q: How can I make payment?
A: Payment and registration will be done via the Eventbrite ticketing platform before registration is stipulated to close.
Q: What if individual/team slots have been filled due to high demand?
A: Competitors/teams can still sign up under the respective categories’ waitlist on the Eventbrite ticketing platform. In the case that more slots are available, waitlisted competitors/teams will have their slots confirmed via email on a first come first served basis. Do note that teams must be fully formed (4 members) to have their slots officially confirmed.
Q: How can I qualify to enjoy the early bird prices?
A: Registration and payment must be successfully completed before the end of the Early Bird Registration window (28 November 2019 2330hrs). Early bird registration has since ended.
Q: How will I know if my registration has been successful?
A: Competitors will receive a confirmation email from the Eventbrite ticketing platform upon successful payment.
Q: Can I get a fee refund if I choose to withdraw after payment?
A: We operate under a strictly no refund policy. Please refer to the Terms & Conditions for more details.
Q: Am I allowed to transfer my slot to another party?
A: Transfers of slots without valid proof will only be allowed before 12 January 2020, 2359 hours. After 12 January 2020, 2359 hours, replacement will only be allowed with valid proof or medical certificate, up to the organiser’s discretion. An administrative fee of $5.00 will be charged. Provision of the relevant details should be sent to officialsmugravical@gmail.com.
Q: Can I make any changes to my particulars after submitting my registration?
A: Do email SMU Gravical 2020 at officialsmugravical@gmail.com.
Q: How can international competitors make payment?
A: Click here for online payment. If payment via the Eventbrite ticketing platform is not possible, sign up here. Flight details must be emailed to officialsmugravical@gmail.com as confirmation proof. Payment by cash will be made on the day of competition.
Climb
Q: Am I allowed to wear my own t-shirts?
A: No. Competitors must wear the official Gravical shirts during their climbs.
Q: Is there an age limit for Novice, Intermediate, Open & Team categories?
A: There is no age limit for the all categories.
Q: What is the climbing format for the different categories?
A: Refer to the Rules & Regulations for the competition formats.
Q: How is the Team Category going to be run?
A: Refer to Rules & Regulations.
Q: What categories can overseas national climbers join?
A: If it's their first time, they'll participate in the intermediate or open category. If they have promoted in the intermediate category in any of the promotional competitions, they will have to take part in the open category
Q: What categories can international climbers join?
A: International climbers, based on their local promotional criteria, can choose to join the relevant categories.
Q: When does registration for SMU Gravical 2020 close?
A: SMU Gravical 2020 will close registrations on 23 December 2019 2330hrs or when all available slots are fully filled, whichever is earlier.
Q: How can I make payment?
A: Payment and registration will be done via the Eventbrite ticketing platform before registration is stipulated to close.
Q: What if individual/team slots have been filled due to high demand?
A: Competitors/teams can still sign up under the respective categories’ waitlist on the Eventbrite ticketing platform. In the case that more slots are available, waitlisted competitors/teams will have their slots confirmed via email on a first come first served basis. Do note that teams must be fully formed (4 members) to have their slots officially confirmed.
Q: How can I qualify to enjoy the early bird prices?
A: Registration and payment must be successfully completed before the end of the Early Bird Registration window (28 November 2019 2330hrs). Early bird registration has since ended.
Q: How will I know if my registration has been successful?
A: Competitors will receive a confirmation email from the Eventbrite ticketing platform upon successful payment.
Q: Can I get a fee refund if I choose to withdraw after payment?
A: We operate under a strictly no refund policy. Please refer to the Terms & Conditions for more details.
Q: Am I allowed to transfer my slot to another party?
A: Transfers of slots without valid proof will only be allowed before 12 January 2020, 2359 hours. After 12 January 2020, 2359 hours, replacement will only be allowed with valid proof or medical certificate, up to the organiser’s discretion. An administrative fee of $5.00 will be charged. Provision of the relevant details should be sent to officialsmugravical@gmail.com.
Q: Can I make any changes to my particulars after submitting my registration?
A: Do email SMU Gravical 2020 at officialsmugravical@gmail.com.
Q: How can international competitors make payment?
A: Click here for online payment. If payment via the Eventbrite ticketing platform is not possible, sign up here. Flight details must be emailed to officialsmugravical@gmail.com as confirmation proof. Payment by cash will be made on the day of competition.
Climb
Q: Am I allowed to wear my own t-shirts?
A: No. Competitors must wear the official Gravical shirts during their climbs.
Q: Is there an age limit for Novice, Intermediate, Open & Team categories?
A: There is no age limit for the all categories.
Q: What is the climbing format for the different categories?
A: Refer to the Rules & Regulations for the competition formats.
Q: How is the Team Category going to be run?
A: Refer to Rules & Regulations.
Q: What categories can overseas national climbers join?
A: If it's their first time, they'll participate in the intermediate or open category. If they have promoted in the intermediate category in any of the promotional competitions, they will have to take part in the open category
Q: What categories can international climbers join?
A: International climbers, based on their local promotional criteria, can choose to join the relevant categories.
